Refund and Returns Policy of Aramavel
Effective Date: March 14, 2025
At Aramavel, we aim to provide high-quality products and exceptional service. If you are not completely satisfied with your purchase, we are happy to assist with returns and refunds as per the guidelines outlined in this policy.
Returns
We accept returns on most items within 30 days of the delivery date. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Certain products, such as personalized or custom-made items, may not be eligible for return. Please check the product description for any return exclusions.
To initiate a return, please contact our customer service team at info@aramavel.com or call us at 913-498-4611 to obtain a return authorization. Returns without authorization may not be accepted.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your payment provider. Please note that shipping costs are non-refundable.
Exchanges
If you would like to exchange an item for a different size, color, or model, please contact us as soon as possible to initiate the exchange process. Exchanges are subject to product availability. If the desired product is unavailable, a refund will be issued instead.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@aramavel.com or 913-498-4611. We will arrange for a replacement or full refund as appropriate. Please provide photographic evidence of the damage or defect, and we will handle the matter promptly.
Shipping Costs for Returns
Customers are responsible for the shipping costs associated with returning items, unless the item is damaged, defective, or the wrong item was sent. We recommend using a trackable shipping service for returns to ensure that your returned items reach us.
Non-Returnable Items
Certain items are non-returnable, including but not limited to:
- Personalized or custom-made items
- Gift cards
- Downloadable products
Changes to This Policy
We reserve the right to update this Refund and Returns Policy at any time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
Email: info@aramavel.com
Phone: 913-498-4611
Address: 3198 Poe Lane, Overland Park, Kansas, United States